How to find missing invoices.
What is a missing invoice?
A missing invoice is where you have not created a balance invoice.
In the screenshot below 2x invoices have been created. But the balance of £7,700 has not yet been invoiced.
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How to find missing invoices from the bookings report
- Head to the booking report (more info here).
- Change the date range to see more or fewer bookings.
- Use the date picker at the top of the report to change the data in the report.
- Select a filter:
- Hire Start: This will load results based on the Hire Start Date
- Set Up Start: This will load results based on the Set up Start Date
- Hide quotes from the report.
- Click on the column titled "stage" to quickly organise bookings which have missing invoices.
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- Click on any missing invoices.
- Create the invoice, add a due date and send the invoice to the customer to fix this.
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How to find a missing invoice from the invoice report
- Head to the invoice report (more info here).
- Use the date picker to organise invoices by the due date*.
- Click on the info column.
- Click on any missing invoices.
- Create the invoice, add a due date and send the invoice to the customer to fix this.
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Video support
- * Invoice due date is the date on which an invoice is due to be paid by your customer. If you do not set an invoice due date then invoices will not appear in this report.
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