How to mark a credit note/refund on the system

Please watch the video below to find out how to mark a credit note/refund on the system.

Important:
If you're using a damage waiver percentage, it can mess up the calculations.

To avoid this:

1. Remove the damage waiver by entering 0% in the damage waiver box.

2. Before doing this, make sure to write down the dollar amount of the damage waiver.

3. After removing it, add the damage waiver amount back manually using the "Custom Line Item" button.