2x Options to fix the error message customers get when clicking the pay not button.
1st Option: disable online payments.
If you would like to disable this feature so that you only accept bank transfers, cash etc please message us here.
2nd Option: set up your online card payments.
[With this feature your customers can make card payments from the online invoices. Once paid the client is automatically sent the confirmation email, you will be notified, the booking is added to the calendar & the invoice is marked as paid. Transaction fees apply]
Steps to setting up online card payments:
- Add the following info here:
Director/company owner's details
- Owner director's first name
- Owner director's last name
- Owner's date of birth
- Owner director email
- Owner director address line1
- Owner director address: city
- Owner director address: postcode
- Note: We may also need proof of ID (passport/driver's license) and proof of address (utility bill, rent etc)
Bank account details
- Bank account details depend on your country. See more below.
| Country | BANK ACCOUNT INFORMATION | EXAMPLE DATA |
| Australia AU | BSB | 123456 (6 characters) |
| Australia AU | Account number | 12345678 (5-9 characters) |
| Austria AT | IBAN | AT611904300234573201 |
| Belgium BE | IBAN | BE12345678912345 |
| Bulgaria BG | IBAN | BG80BNBG96611020345678 (22 characters) |
| Brazil BR | Bank code | 123 (3 characters) |
| Brazil BR | Branch code | 4567 (4 characters, with 1 optional check digit) |
| Brazil BR | Account number | Format varies by bank |
| Canada CA | Transit number | 12345 |
| Canada CA | Institution number | 678 |
| Canada CA | Account number | Format varies by bank |
| Cyprus CY | IBAN | CY17002001280000001200527600 (28 characters) |
| Czech Republic CZ | IBAN | CZ6508000000192000145399 (24 characters) |
| Denmark DK | IBAN | DK5000400440116243 |
| Estonia EE | IBAN | EE382200221020145685 (20 characters) |
| Finland FI | IBAN | FI2112345600000785 |
| France FR | IBAN | FR1420041010050500013M02606 (27 characters) |
| Germany DE | IBAN | DE89370400440532013000 (22 characters) |
| Gibraltar GI | IBAN | GI75NWBK000000007099453 (23 characters) |
| Greece GR | IBAN | GR1601101250000000012300695 (27 characters) |
| Hong Kong HK | Clearing Code | 123 (3 characters) |
| Hong Kong HK | Branch code | 456 (3 characters) |
| Hong Kong HK | Account number | 123456-789 (6-9 characters) |
| Hungary HU | IBAN | HU42117730161111101800000000(28 characters) |
| India IN | IFSC Code | HDFC0004051 (11 characters) |
| India IN | Account number | Format varies by bank |
| Ireland IE | IBAN | IE29AIBK93115212345678 (22 characters) |
| Italy IT | IBAN | IT60X0542811101000000123456 (27 characters) |
| Japan JP | Bank name | いろは銀行 |
| Japan JP | Branch name | 東京支店 |
| Japan JP | Bank code | 0123 (4 characters) |
| Japan JP | Branch code | 456 (3 characters) |
| Japan JP | Account number | 1234567 (7-8 characters) |
| Japan JP | Account owner name | ヤマダハナコ |
| Latvia LV | IBAN | LV80BANK0000435195001 (21 characters) |
| Lithuania LT | IBAN | LI21088100002324013AA (21 characters) |
| Luxembourg LU | IBAN | LU280019400644750000 (20 characters) |
| Liechtenstein LI | IBAN | LI21088100002324013AA (21 characters) |
| Malaysia MY | Account number | 1234567890 (5-17 digits, format varies by bank) |
| Malta MT | IBAN | MT84MALT011000012345MTLCAST001S (31 characters) |
| Mexico MX | CLABE | 123456789012345678 (18 characters) |
| Netherlands NL | IBAN | NL39RABO0300065264 (18 characters) |
| New Zealand NZ | Account number | AABBBB3456789YZZ (15-16 digits) |
| Norway NO | IBAN | NO9386011117947 (15 characters) |
| Poland PL | IBAN | PL61109010140000071219812874 (28 characters) |
| Portugal PT | IBAN | PT50123443211234567890172 (25 characters) |
| Romania RO | IBAN | RO49AAAA1B31007593840000 (24 characters) |
| Singapore SG | Bank code | 1234 |
| Singapore SG | Branch code | 567 |
| Singapore SG | Account number | 1234567890123456789 (6-19 characters) |
| Slovakia SK | IBAN | SK3112000000198742637541 (24 characters) |
| Slovenia SI | IBAN | SI56263300012039086 (19 characters) |
| Spain ES | IBAN | ES9121000418450200051332 (24 characters) |
| Sweden SE | IBAN | SE3550000000054910000003 (24 characters) |
| Switzerland CH | IBAN | CH9300762011623852957 (21 characters) |
| United Kingdom GB | Sort Code | 12-34-56 |
| United Kingdom GB | Account number | 1234567 |
| United States US | Routing Number | 111000000 (9 characters) |
| United States US | Account number | Format varies by bank |
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