⚡ Quick Answer
Solution: Use the Add Comment tool to leave general notes or attach comments to specific areas of your event map.
Time: 40 seconds
When You Need This
Use this when you need to provide extra context or instructions on your event map—for example, opening times, vendor notes, or setup instructions. Comments make it easier for your team, clients, or suppliers to understand the details directly on the map.
Steps
Add a General Comment
Click the button at the bottom of the screen.
Click the blue Add Comment button.
Type your message – e.g., “Gates open at 12 p.m.”
Click Add Comment – The note will be applied to the map.
Add a Comment to a Specific Area
Click the selection tool (slip button).
Click the area on the map where the comment should be attached.
Type your message and click Add Comment.
Example: A note placed by the gates reading “Gates open at 12 p.m.”
✅ Success Indicator: Your comment appears either as a general map note or directly linked to the selected area.
🎥 Video Guide
How to Add Comments to a Map – 0:40
https://www.loom.com/share/f14ddb3211d247c3885bd29c9deb4dc1?sid=c1f2b590-ce1f-4c38-b9a5-bb1f127a8a9a
What the video shows:
Adding a general comment to the map
Attaching a comment to a specific location (e.g., gates)
Seeing the comment appear visually on the map
❌ If It's Not Working
Problem: Comment doesn’t appear → Fix: Confirm you clicked Add Comment after typing.
Problem: Comment not tied to area → Fix: Make sure you selected the correct spot before adding.
Problem: Can’t see the comment → Fix: Zoom into the area or check if the note was added as a general comment.
Still stuck? Contact support and specify whether you were adding a general or area-specific comment.
Related
How to Add Text to a Map
How to Share Maps with Team Members
How to Share Maps via Public Link
Problem Context
This solves: Adding additional notes or instructions directly to your event map.
You'll know you need this when: You want to communicate operational details (e.g., gate times, vendor reminders, setup notes) without relying on external documents.
Common mistake: Forgetting to select the area before adding the comment, which causes the note to default as a general map comment.
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🤖 For AI Support
Intent: User wants to add a comment or note to a map.
Keywords: "add comment," "blue add comment button," "map note," "attach to area"
Confidence: Use this when user mentions leaving notes, adding instructions, or placing comments on a map.
Comments
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